E-mail addresses can be blocked

Block senders or mark emails as Junk-E-Outlook.com

When you block someone, their email address will be sent to your inbox.

Block someone in Outlook.com

  1. When you're someone in Outlook.com, select the messages or senders you want to block.

  2. Select on the top toolbar Junk> block (or Spam> Block).

  3. Choose OK out. The selected messages will be deleted and all future messages will be blocked from your mailbox.


  • To unblock someone, open the blocked senders list, and select next to the name.

  • If you're still getting email from a blocked sender in your inbox, see Receive email from a blocked sender in Outlook.com.

Mark email as Junk or Spam in Outlook.com

  1. Select the messages that you want to mark as junk email.

  2. At the top of the screen, select Junk> Junk Email (or Spam> Spam)to move the message to your junk or spam folder.


  • If e-mail is mistakenly sent to your Junk folder, see Mail Accidentally Moved to Junk E-Mail Folder.

  • Messages in your junk folder are automatically deleted between 10 and 30 days after they arrive.

More options to help keep junk email or spam out of your inbox

Click the arrow to see more.

Block all unknown senders

This will block everyone except those on your Safe Senders List. Remember everyone you want to hear from is on and off.

  1. Open Your Safe Senders and Domains and select Add from.

  2. Enter the email addresses or domains of your contacts and other people you want to add and press ENTER.

  3. Choose Under filtersthe option:

    • Trust only email from addresses on my Safe Senders and Domains List and Safe Mailing Lists

    • Block attachments, pictures and links from all senders who are not on my Safe Senders List and Domains

  4. Choose to save out.

Use the Blocked Senders List

Use this feature to block individuals or organizations.

  1. Open Blocked Senders and Domains and select Add from.

  2. Enter the email address or domain you want to block and press ENTER.

  3. Choose to save out.


    • If you want to remove a person from a list, select next to the email address or domain.

    • You can have up to 1,024 addresses or domains in the Blocked Senders and Safe Senders lists. If you want to add more, try blocking domains rather than individual email addresses.

Create a rule to remove unwanted email

Rules can help filter out certain words that come repeatedly from different or hidden email addresses.

  1. Open your Outlook.com rules and choose + Add New Rule.

  2. Each rule needs at least three things: a name, a condition, and an action.

    Rules can also contain exceptions to conditions. You can add multiple conditions, actions and exceptions in each step by clicking Condition Add,Add action and exception select add.

    For example, to create a rule that deletes all emails with the word "weather" in the subject:
    Name = "weather"; Condition = subject contains "weather"; Action = delete


    • Rules only work for email in your inbox.

    • If you do not want any further rules to be executed after the rule you have set, select the Do not apply further rules check box. For more information, see Stop processing other rules in Outlook.com.

  3. To press You save, to create your rule.

Obscuring your email address

When posting to a message board, newsgroup, chat room, or other public website, write out your entire email address; B. chesterbeane AT outlook DOT com. This allows people to interpret your address, but not the automated programs that spammers often use.

Ignore junk e-mail and junk chat messages

Spammers get rich when people buy their "products". Do not reply to spam (including unsubscribe), purchase from an unknown company, or agree to hold or transfer money for someone. Beware of any messages that appear to be from Microsoft asking for your password, threatening to close your account, or advising that your password will expire. These messages are fake.

Improve the security of your computer

You can greatly reduce your risk of hackers, viruses, and worms by having a firewall, keeping your Windows and Microsoft Office software up-to-date, and installing (and routinely updating all) anti-virus and anti-spyware software.

Unsubscribe from newsletters or promotions

If you want to stop receiving newsletters or promotions, you can cancel your inbox.

  1. Select a newsletter or promotional email in your inbox.

  2. At the top of the Reading Pane, select Terminate.

Pay attention to activated check boxes

When you shop online, companies have sometimes already checked boxes by which you consent to the sale or to your e-mail address being passed on to responsible third parties. If you do not want to receive emails from these companies, you need to check the boxes.

Only give your e-mail address to people you know

Avoid posting your email address on social networking sites, large internet sites, or job posting websites. You shouldn't even post them on your own website unless you disguise them, as described in the "Obscuring Your Email Address" section below.

Read the privacy policy

If you sign up for web-based services such as online banking, online mail order companies or for newsletters, read the privacy policy carefully before providing your email address so that you do not inadvertently consent to the release of confidential information.

The privacy policy should explain the terms and conditions as to whether or how your information will be used or shared. If a website does not have a privacy policy, you should not use the services of that website.

Do you need more help?

Note: You need to sign up first to get assistance. If you can't sign in, go to Account Support.

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