Has there been a fraudulent complaint against Amazon
Amazon: Fraud with fake offers in the marketplace
Amazon: Fraudsters on the Rise
Too cheap to be true? Indeed! If you click on the link and take advantage of the dirt cheap offers, you will probably never receive your goods. Particularly spicy: There are also numerous honest shops selling on the Amazon Marketplace, which have fallen into disrepute because of fraudsters.
These Amazon bargains are not
Amazon fraud: what you need to know as a customer
The scam is difficult to see through for buyers. Especially since the fraudsters often use third-party accounts that have already had some positive reviews, but usually several years ago. In some cases, these are hacked accounts of active traders who appear serious due to dozens of five-star ratings. Relatively sobering is the email from Amazon customer support, which usually arrives a few minutes to days after the order and tacitly informs the customer of the cancellation: Because of an "account correction" the company transfers the purchase amount back to the bank account or credit card. There are no further explanations.
Shopping on Amazon: How to Protect Yourself
Marketplace scam: customers get their money back
Even if Amazon has already transferred the money to a foreign account, the defrauded customer gets his money back. On a website about its “A-to-z-Guarantee”, the mail-order company promises (as of September 26, 2019): “You can request a reimbursement via the A-to-z guarantee if it is for orders placed by Marketplace -Sellers are sold and shipped, problems have arisen. ”When asked by COMPUTER BILD, Amazon said in more detail:“ We want customers to shop with confidence at Amazon.de at all times. Therefore, we protect every customer when buying on Amazon.de with the A-Z guarantee, provided that the payment is made via Amazon.de. If a product does not arrive or if it deviates from the advertised condition, customers can contact Amazon customer service and request a refund of the full purchase price. Amazon does not condone fraudulent activity in any way. We only forward payments to sales partners when we are certain that customers have received the products or services they have ordered. Should sales partners violate the conditions of participation they have accepted, we will immediately take measures to protect customers. There have always been people with fraudulent intentions in the world; and as they keep getting smarter, so must we. We are therefore constantly developing new measures for customers and sales partners to protect their information so that they can shop and sell on Amazon.de with confidence. "
What to look for when shopping online
This is how COMPUTER BILD tested the Amazon fraud
Particularly noticeable: The same shipping time is specified for all fake dealers.
Test order 2019: A fight against windmills
Too good to be true: You are guaranteed not to get a cheap RTX 2080 from these retailers!
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