How do I get back in time

Recovery options in Windows 10

If you are having problems with your PC, the table below can help you choose the recovery option.


Click on any of the recovery options below and follow the steps to try and get things back to work.

Remove an installed Windows update

If you recently installed Windows Update, please uninstall it to resolve the issue.

  1. Choose the buttonbegin and thenSettingsUpdate and securityWindows Update >View update history> Uninstall updates out.
    View the update history settings

  2. Right-click the update you want to remove, then selectUninstall out.

Important:Once you've encrypted your device, you'll need your BitLocker key to reset your PC. If you don't know your BitLocker key, see Find your BitLocker recovery key for more information.

The reset will reinstall Windows 10, but you can choose to keep your files or remove them. Windows will then be reinstalled. You can reset your PC through settings, the login screen, or using a recovery drive or installation media.

Resetting the PC from Settings

  1. Choose the "Start" button and then "Settings" > "& A0>out.
    Open the recovery settings

  2. Choose under Reset this PCthe option First steps and then select one of the options and / or settings in the table below.

option

function

Keep my files> Change settings> Preinstalled apps A

  • Reinstall Windows 10 but keep personal files.

  • Removes apps and drivers that you have installed.

  • Cancels changes you have made to the settings.

  • Restores any apps your PC manufacturer installed if your PC came with Windows 10.

Keep my files> Change settings> Preinstalled apps Out

  • Reinstall Windows 10 but keep personal files.

  • Removes apps and drivers that you have installed.

  • Cancels changes you have made to the settings.

  • Removes all apps installed by the PC manufacturer.

Remove all

  • Reinstall Windows 10 and remove all personal files.

  • Removes apps and drivers that you have installed.

  • Cancels changes you have made to the settings.

  • Removes all apps installed by the PC manufacturer. (If Windows 10 was preinstalled on your PC, apps will be reinstalled by the PC manufacturer.)

Note: If you do anything>, you have two options to change the settings.

In the event of data deletion A files are removed and the drive is cleaned up. If you intend to give away, recycle, or sell your PC, use this option. While this can take an hour or two, it makes it difficult for other people to recover the files you removed.

In the event of data deletion Out only files are removed. This option takes less time, but is less secure.

Reset the PC from the Windows logon screen

If you can't open Settings, you can reset your PC from the login screen. Method:

  1. Press the WINDOWS LOGO KEY + L to get to the login screen. Then restart the PC by pressing the SHIFT key while holding the Power> Restart button in the lower right corner of the screen.

  2. Your PC will restart in the Windows Recovery Environment (WinRE).

  3. Select on the screenSelect option the option Troubleshooting > Reset this PC and then choose one of the options in the previous table.

Reinstall Windows 10 from installation media

Connect the installation media you created to your PC and reinstall Windows 10.

  1. to open File Explorer and select the drive containing the installation media.

  2. In the root directory of the drive, double-click setup.exe, then select Yeswhen asked if the app can make changes to your device.

  3. Choose Change the items to keep out.

  4. Choose one of the following options, then choose Further:

    • Keep personal files and apps - This will keep your personal data, apps and settings.

    • Keep only personal files - This will keep your personal information and settings, but it will remove all of your apps.

    • Keep nothing - This will remove all personal data, settings and apps.

    Warning:Reinstalling Windows 10 cannot be undone. Be sure to back up your files first if you have the option Keep nothing choose.

  5. To finish, choose To install to start the reinstallation of Windows 10 on your PC.

The PC may restart several times during the reinstallation process.

Use installation media to restore your PC

Important:If you've encrypted your device, you'll need the BitLocker key to use a recovery drive to restore or reset your PC. If you don't know the BitLocker key, see "Find your BitLocker recovery key."

If the PC does not start and you did not create a recovery drive, download installation media and use it to restore from a system restore point or reset the PC.

  1. On a working PC, go to the Microsoft software download website.

  2. Download and run the Windows 10 Media Creation Tool.

  3. Choose Create installation medium for another PC out.

  4. Select a language, edition and system type (64-bit or 32-bit).

  5. Follow the steps to create the installation media, and then select Complete out.

  6. Connect the created installation media to the malfunctioning PC, then turn it on.

  7. On the first setup page, enter the language and other settings, and then select Further out. If you don't see the setup screen, your PC might not be set up to start up from a drive. Refer to the PC manufacturer's website for information about starting media or changing the startup order on your PC. Then try again.

  8. Choose to fix a computer out.

  9. Choose on the Choose option-Screen Troubleshooting out. From here on out, here's what you can do:

    • Restore from a system restore point by selecting Expanded options > system recovery. Currently installed apps, drivers, and updates that may be causing PC problems will be removed. Restoring from a recovery point does not affect your personal files.

Use a recovery drive to restore or reset your PC

Important:If you've encrypted your device, you'll need the BitLocker key to use a recovery drive to restore or reset your PC. If you don't know the BitLocker key, see "Find your BitLocker recovery key."

If your PC won't start, you can use a recovery drive to restore from a system restore point or restore your PC. For information on creating a recovery drive on a working PC, see Creating a Recovery Drive.

To use a recovery drive to restore or reset your PC:

  1. Connect the recovery drive and turn on the PC.

  2. Press the WINDOWS LOGO KEY + L to go to the login screen. Start the PC then restart by pressing the SHIFT key while holding down the Power> Restart in the lower right corner of the screen.

  3. Your PC will restart in the Windows Recovery Environment (WinRE).

  4. Choose in the Options screen "Option choose" theTroubleshoot, and then choose one of the following two options. (If the screen Select option does not appear after a restart, your PC may not be set up to boot from a drive. Refer to the PC manufacturer's website for information on changing the boot order on your PC.)

  • Restoring from a system restore point is done by selecting Expanded options > system recovery. Currently installed apps, drivers, and updates that may be causing PC problems will be removed. Personal files are not affected.

  • Select to reinstall Windows 10 Expanded options > Recover from a drive out. This will remove personal files, installed apps and drivers, and personal changes to settings.

Return to the previous version of Windows

After upgrading to Windows 10, you can switch back to your previous version of Windows for a limited period of time by clicking the button "Begin" and then "Settings> Update & Security> Recovery " and then under "Go back to the previous version of Windows 10"select the "Get Started" option. Your personal files will be retained. However, apps and drivers as well as any settings you have changed that you installed or made after the upgrade will be removed. In most cases, you have 10 days to revert to the previous version.
Open the recovery settings

To revert to the previous version, do the following:

  • After upgrading, keep everything in the windows.old and $ windows. ~ Bt folders.

  • Remove any user accounts that you added after the upgrade.

  • If necessary, have the password for logging on to Windows 7 or Windows 8.1 ready.

  • If necessary, have the USB drive that you used to upgrade to Windows 10 ready.

Note:If you roll back to a previous version of Windows 8.1, some Windows apps might stop working, such as: B. Mail and Contacts. To fix this problem, reinstall the apps from the Microsoft Store.

Note:The "Return" option in the Settingsto revert to the previous version of Windows is only available for a limited time after the upgrade.

Information for Windows Insiders

If you're an insider and the current pre-release build isn't working for you, select the button "Begin" and then "Settings"> "Update & Security > Recovery " out. Choose First steps under Revert to the previous version of Windows 10 out. This won't remove your personal files, but it will remove recently installed apps and drivers and return settings to their default values.

Going back to a previous build does not exclude you from the Windows Insider Program. When the next pre-release version is ready, it will be installed on your PC.

Restoring from a system restore point

With this option, the PC is reset to an earlier state - via a so-called system restore point. Restore points are created when you install a new app or driver and when you manually create a restore point. The restore will not affect your personal files, but it will remove apps, drivers, and updates that were installed after the restore point was created.

  1. In the search box on the taskbar, type control panel a,and select it from the list of results.

  2. In the search box, type the Control panelRestoration a.

  3. ChooseRestoration > Open System Restore out.

  4. In the dialog box, choose Restoring system files and settingsFurther out.

  5. From the list of results, select the restore point that you want to use, and then select Look for affected programs.

    Hints:

    • If you don't see the restore point you want, select the check box Show more restore pointsto view more restore points.

    • If you don't see any restore points, system protection might not be turned on. Here's how to check:

      1. In the search box on the taskbar, type control panel a,and select it from the list of results.

      2. In the search box, type the Control panelRestoration a.

      3. Choose you ">" Configure System Restore "> Configure from, and see if the option "System protection activate" is selected.

        • If the System protection option Enable "is not checked, system protection is not enabled and there are no restore points. In this scenario, you will not be able to restore your PC using a system restore point and will need to use one of the other restore options listed on this page.

        • If the System protection option activate" is selected, go to step 6.

  6. You will see a list of items that will be deleted when you remove this restore point. If you agree to the deletions, choose Shut down > Further > Complete out.