How does the international direct shipping work

Send international orders yourself

If customers from another country buy your products on Amazon, you have the option of shipping these orders internationally yourself. When shipping direct to international customers, there are a few important points to keep in mind.

Direct shipping to international customers

If your inventory is in a different country than the marketplace where your customers placed their orders, you will need to ship the products internationally. This process works as follows:


  1. The seller selects a carrier who carries out international transports.
  2. The seller sends the product and is therefore the exporter of the goods.
    Important: Make sure there are no delays in customs clearance and customers don't have to pay additional duties and taxes on your products. It is your responsibility to take care of these matters when shipping the products.
  3. The carrier acts as the standard customs broker according to the terms of the consignment note. The carrier collects customs duties from the buyer when the products are delivered.

It is also important to set realistic expectations. Let your customers know which country you are shipping their orders from. In particular, you must provide precise details of the country "from which you are sending" in your seller profile and the actual shipping times from your country. You are responsible for all orders that you receive to ensure that the specified delivery date is met.

International shipping costs

Shipping costs vary based on several factors, such as: B .:

  • Dimensions and weight of the package
  • delivery time
  • Sender address (from where the package is sent) and destination address (to which the package is sent). For international shipping, the shipping costs can be significantly higher.

In addition to the above fees, you should know what duties and taxes to pay. Make sure there are no delays in customs clearance and customers don't have to pay additional duties and taxes on your products. It is your responsibility to take care of these matters when shipping the products.

International delivery times

International shipping of an order takes longer than domestic shipping. The delivery time is shown on the listing details page and may make your listing less attractive compared to listings with domestic shipping.

More resources

In addition, there are numerous online resources that can help sellers determine shipping costs and make the shipping process easier. Other sellers have had good experiences with the following providers (sorted by region). Go directly to their websites to determine the approximate shipping costs that you should expect if you send orders yourself from the Amazon marketplaces on which you want to offer your products: